Slamming Lawyers

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Most Common Products & Services Law Issues:

What is "Slamming?"

"Slamming" is the illegal and unauthorized switching of a consumer's preferred long-distance carrier.  You have the right to choose any long distance carrier, calling plan and service features.  Your choices are taken away when you are slammed.   

How Does Slamming Occur?

Although slamming may be the result of a mistake, it often occurs when a phone company deceives you into signing up for different services.  Tactics include checks or contest entry forms with fine print or telemarketers making confusing offers.   

Federal Protections against Slamming

The FCC allows you to file a complaint if you have been slammed and takes the profit out of slamming for telephone companies.   Before a telemarketing company can place an order to switch a customer's telephone service the company must use one of the following methods to verify the authorized switch:

State Law Protections against Slamming

Some states have statutes and regulations specifically forbidding slamming.  A lawyer can assist you with the laws of your state. 

I Think I Have Been Slammed.  What Should I Do?

Do I Need a Lawyer?

If you feel that you have been slammed, you may contact the FCC or relevant state agency.  Filing a complaint with a regulatory agency may prevent you from taking legal action and often provides inadequate relief.  If you or your business suffered significant financial loss, a consumer protection lawyer can assist you with the overlapping federal and state laws involved and can explain all of your legal options.

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Last Modified: 07-14-2015 02:44 PM PDT

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