When your phone bill is stuffed with unexplained charges for services that were never authorized, received or used, you may have been crammed.
Cramming can occur through many deceptive practices. Tactics include:
If you believe you are a victim of cramming there are a few steps you should take:
The FTC and FCC have taken a strong stance against cramming by initiating legal actions and imposing fines. The federal agencies are also working closely with state Attorney Generals to protect consumers.
If you feel that you have been crammed, you may contact the FTC, FCC, or your state Attorney General's office. Filing a complaint with a regulatory agency may provide inadequate relief. If you or your business suffered a significant financial loss, a consumer protection lawyer can assist you with the federal and state laws involved and can explain all of your legal options.
Last Modified: 01-23-2013 02:50 PM PSTLaw Library Disclaimer
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