The biggest perk I have used is having the representative that was assigned to me, they’ve really helped me and guided me through the onboarding process and on how to use LegalMatch.
I'm happy that LegalMatch provides a lot of strong leads on a monthly basis. Not everyone's perfect. Not everyone is a good fit for us. But we have a constant stream of clients who we may match with, and we're able to help. I was looking for a marketing service and it was a good fit at the time. It's continued and I've been very happy with this ever since.
We get one or two clients at least every single month since I've been using LegalMatch, which helps come to market on a regular basis and constantly brings in new clientele. I've been really pleased with LegalMatch. The biggest perk I have used is having the representative that was assigned to me, they’ve really helped me and guided me through the onboarding process and on how to use LegalMatch. Then when I was occasionally overwhelmed and couldn't make personal responses, it was wonderful to have that person make some calls on my behalf.
Prior to COVID, a lot of my clients came in through presentations that I was doing. During COVID, I was unable to do that. The leads brought to me through LegalMatch helped me find a lot of clients that I wouldn't have otherwise been able to match with. It's been wonderful because almost every day, I get a lead.
I think one of the greatest things has been being paired with an internal rep who, when they're available, can make outbound calls, and can follow up with some clients on my behalf. They've been able to do just a great job of making my law firm bigger.
The quality of leads that come through LegalMatch is significantly better than the Law Referral Service. Out of maybe every ten leads, there's somebody there who would certainly hire me. As long as I reach out, I'll get that business. The best way to get something out of the LegalMatch relationship is to immediately respond to new leads and then follow up with a phone call so that you can convert them into actual work.
My advice to attorneys who are new to using LegalMatch is they have to follow up with new leads. Do it quickly. Either find out that they're a good match or move them on so that you don't have a queue.
If you want more clients, serve the clients that you have very well and get referrals. If you're going to use a referral service, follow up with the leads quickly and make sure that they are engaged. It's not as hard to get new clients as you think it is, as long as you do good work. Start using a proven marketing tool to take the challenging task of getting new clients, I should have done it five years before I did.