If you have reserved a car and the company does not have a car available for you when you arrive, the company must do everything it can to find you a comparable car. If the only thing available among the company's fleet is a more expensive car, then you are entitled to that car, but you do not have to pay the higher rate. If no other car is available at the rental car company, and you are forced to rent from another company or to find alternative forms of transportation, you should be reimbursed by the original car rental company.
Nearly all rental car companies can and will refuse to rent to certain people, including:
In addition to the daily rental fee, rental car companies charge many other special fees. These include, but are not limited to:
The car rental company is required to inform you of these additional fees before you sign the rental agreement.
If you are an insured driver, then most likely you do not need to purchase additional insurance from the car rental agency. Check to see if your car rental is insured under any of the following:
The insurance offered by car rental companies often have too many loopholes to offer a driver adequate additional protection. Drivers have often found that they are liable for certain damages even though they have purchased the car rental company's insurance.
If you have been in an accident involving a rental car, or if you otherwise have a dispute with a rental car company, consult a lawyer. An experienced products and services attorney can advise you of your rights and let you know what possible courses of action you can take along with what defenses you might have if you are sued.
Last Modified: 03-22-2018 10:52 PM PDTLaw Library Disclaimer
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